We’ve been talking about how your Board and shareholders have a vested interest in understanding and overseeing how your company will defend itself against the effects of cybercrime. Here are two more areas where you will need to have plans and your board should be...
For small business owners, it may seem your daily energy is caught up with just keeping the doors open and revenues coming in. However, unless you were very fortunate when you started up, you have a board of directors; most likely initial investors whose focus...
It is time to understand the importance of social media and your responsibility to maintain your presence on whatever sites you select. Social media is ultimately special because of its interactive nature. Your clients and prospects can post questions, observations, and remarks (both good and...
We’ve been talking about social media as a good way to market if you're a small business. Facebook , in particular, can be useful not just as a marketing tool, but as a platform that can serve as your website. If you don’t have a...
Pay any attention to social media? Think it's just a pastime to use up your monthly data allotment? Well, it can be just that. But it can also be a good marketing tool, especially for a small business that has a limited budget for marketing....
A final thing to consider is how you will support the extended IT infrastructure as you roll out WFH activities. Traditionally, your IT infrastructure would be supported by in-house IT staff, a managed service provider, or some combination of both. The PBX generally exists as...
So what do you get with VoIP technology that you can’t get from a PBX? Quite a bit, but we will just focus on the productivity aspect of VoIP. Basically, these productivity advantages fall into 3 categories. Mobility - Wherever the worker is, that is...
What is VoIP? Voice over Internet Protocol takes us away from the traditional office PBX, the on-location physical equipment that provides voice telephony using physical wires or fiber to transmit analog signals. PBX technology allows for some audio conferencing (though it can be a bit...
As you are surely aware, working from home (WFH) has been the primary way that white-collar, office-based jobs are being handled during stay-at-home rules. As everything began to shut down with the virus, WFH--what used to be called “telecommuting,” became the only safe option for...
In our last blog, we talked about 5 things to plan and analyze before you initiate a WFH policy. In this blog, we address four interrelated issues that need careful consideration. Equipment - It should be outlined what equipment and utilities employers and employees are...