A business that does not have a backup continuity plan is a ticking time bomb for disaster. Most business owners are not even aware that their data is not secured, so when disaster strikes it is already too late.
Managed security services includes a multi-layer approach with anti-virus, firewall, dns filtering, & 24×7 monitoring for attacks. Combat malware & ransomware today with this great package to protect your business.
Check out what some of our other Managed IT Services customers had to say
On-site Technology allowed my business to get up and running quickly and efficiently. They were able to setup a 2nd Internet connection for my business to still stay operational when our primary internet goes down. Finally, they did a great job migrating us over to Office 365. They explained everything in detail of what the project was going to cost, how long it would take, and did it all without any downtime.
Not only did On-site Technology help us migrate some of our lower priority servers to Microsoft Azure, they are also managing & monitoring these servers for us in the Cloud. We’re saving money on infrastructure, electricity, & cooling by getting rid of those servers in our server room.
On-Site Technology has been flawless helping us out with our Smart Boards in our school district. They helped us out by installing these Boards after we found out our vendor does not include installation or extended warranty services. We highly recommend them for your Smart Board needs.
We're here to serve you by providing top-notch IT support services.
We are so confident that our specialists can be of assistance, that we’ll visit your firm, evaluate your network, and provide a recommendation – all at no charge. Contact us today!
An MSP is a company that provides partial or complete outsourced IT support & Management. Since every business has different needs there are custom packages tailored to each and every Managed IT Services package.
Is there a minimum business size for On-Site Technology’s Managed Services?
Yes. The minimum organization user count is 10. However, we do work with smaller businesses and startups to guide them in the right direction.
What if we already have internal IT staff?
No problem! Many of our existing customers already have an IT staff in place that takes care of day to day IT operations. They often outsource projects, helpdesk support, and procurement to On-Site Technology to reduce workloads for internal staff.
My business runs 24/7 and I need an MSP that does too. Do you offer 24/7 Help desk support?
Yes. On-Site Technology provides both 8×5 and 24/7 help desk options depending on your company’s needs.
What types of IT support do you provide?
On-Site Technology provides phone, remote, & on-site support. Additionally, IT automation & self-healing services are offered with our Managed Services plans.
What if I’m looking for an IT company that will anticipate my needs?
On-Site Technology’s trusted advisors stay current with IT trends and services. We follow our customer’s business verticals to stay current with the best technology investments to keep you ahead of the competition.
I keep hearing about Cloud and how it is the future of IT are you going to push us in that direction?
We get this question a lot and the short answer is: It Depends. It really depends on what type of business you have and what applications your organization utilizes for day to day operations. The Cloud isn’t for everyone or for every application. On-Site Technology will offer different options available in the market place, list the pro’s/con’s, and ultimately let you make the final decision.
What types of response times does your Service Level Agreement (SLA) have?
On-Site Technology provides multiple levels of response times starting as little as 5 minutes for emergencies up to 1 business day depending on which Managed Service package you go with.
Do you provide after hours and weekend support?
Yes. Both for remote support & on-site service calls especially for new builds, moves, and project work that can only be done after hours.
Do you provide hardware & software procurement?
Yes! On-Site Technology follows the IT industry very closely including new startups that attempt to disrupt business as we know it. We will manage all of your procurement needs and give you recommendations on whether you should extend an existing warranty or replace the equipment in question.
My company has a branch office in ______ . Do you provide IT support outside of the tri-state area?
Yes. On-Site Technology has a nationwide presence with feet on the ground in all 50 states and Canada.
Have any questions regarding our services? Not sure what your organization needs? Let us know what you would like more information for and someone will get back to you.(Most of the time the same day!)