Cyber Awareness Training for Businesses

Cyber awareness training is an ongoing security program that combines simulated phishing attacks, short video lessons, role-based curricula, and policy attestation to build measurable employee resilience against social engineering. Effective programs reduce phishing click rates by up to 87% within six months and produce documented evidence of training that satisfies HIPAA, PCI DSS 4.0, SOC 2, CMMC 2.0, NIST 800-171, and most cyber insurance requirements. On-Site Technology delivers the program nationwide on an industry-leading, insurance-accepted platform with quarterly executive reporting.

Pricing is per user per month and depends on company size, content depth, and whether phishing simulations and policy attestation are included. For most 25 to 250 user companies the program is a small fraction of what a single phishing-driven breach would cost, and is typically lower than the cyber insurance premium reduction it unlocks at renewal. Contact us for a fixed quote based on your headcount and compliance scope.

Yes, when run as a continuous program rather than a one-time annual click-through. Industry data shows phishing click rates drop by roughly 40% after a single round of training and by up to 87% within six months when phishing simulations and role-based training are run together on a regular cadence. Since 67% of breaches involve phishing or social engineering, sustained click-rate reduction translates directly into fewer breaches and lower breach severity.

Annual baseline training plus monthly reinforcement is the modern standard. Annual-only training is what most compliance frameworks technically require, but the research is clear that retention drops sharply after 90 days. OST schedules a baseline curriculum at onboarding, monthly micro-learning videos, monthly phishing simulations, and an annual content refresh, which together meet HIPAA, PCI DSS 4.0, SOC 2, and CMMC requirements while actually changing behavior.

Yes. The HIPAA Security Rule §164.308(a)(5) requires security awareness and training, PCI DSS 4.0 Requirement 12.6 requires a formal awareness program with annual updates and threat-specific content, and SOC 2 TSC CC1.4 requires demonstrated personnel competency through training. OST’s program produces per-user attestation logs, completion records, and exportable evidence that auditors accept as direct evidence for all three frameworks.

Yes. The Awareness and Training (AT) family in CMMC 2.0 Level 2 requires basic security awareness (AT.L2-3.2.1), role-based technical training (AT.L2-3.2.2), and insider-threat awareness (AT.L2-3.2.3). OST’s program includes all three with documented coverage, role-tagged enrollment, and assessor-ready evidence packs. We coordinate this directly with our CMMC compliance readiness service for clients pursuing certification.

Documented continuous training plus phishing simulations is one of the strongest controls underwriters credit when pricing cyber liability policies. Many carriers explicitly discount accounts that produce training and simulation reports at renewal, and the absence of training is increasingly a factor in coverage caps and ransomware sub-limits. We typically see meaningful premium impact at the next renewal cycle, with the size depending on the carrier, your industry, and the rest of your security stack.

Modern phishing simulations include AI-written templates, business email compromise scenarios, MFA fatigue prompts, QR-code phishing, and voice and video impersonation. The video curriculum covers what AI phishing looks like (no more grammar-mistake tells), how deepfakes are produced, and the verification protocols employees should use before approving any high-risk action like a wire transfer or password reset. The 2024 case in which a finance worker wired $25 million after a deepfake video call with what appeared to be the CFO is covered as a teaching example.

Most micro-learning videos are 3 to 5 minutes. The annual baseline curriculum runs 30 to 45 minutes total, broken into short modules that employees can complete across multiple sittings. Monthly reinforcement sessions are typically 5 to 10 minutes. The format is intentionally short because retention drops sharply on long training sessions, and because most managers will not approve anything longer than a coffee break for a non-billable activity.

Yes. The platform OST uses supports training content in dozens of languages including Spanish, Portuguese, French, Mandarin, Tagalog, and Polish, with localized phishing simulation templates available in many of those languages. For multinational clients or U.S. workforces with non-English-speaking staff, we configure the training path per user so each person gets content in their primary language.

Yes. Cyber awareness training is delivered remotely through a cloud platform, so On-Site Technology serves businesses across the United States. Our deepest engineering capacity is in Northern NJ, the NYC metro, Pennsylvania, and South Florida, but the training program itself works the same way for a client in California, Texas, or any other state.

Executives receive a quarterly summary with click-rate trend, completion rate, risk score per department, and benchmark comparisons. The annual board attestation report aggregates the year and includes a control-mapping summary suitable for a board packet. Auditors get exportable per-user training records, attestation logs, simulation history, and policy acknowledgment timestamps in formats accepted by HIPAA, PCI, SOC 2, CMMC, and most cyber insurance underwriters.